Responsible Gaming

Gambling should be a form of entertainment and never a way to earn money or solve financial difficulties. At Lizaro Casino, we want every visit to remain enjoyable and safe. Please take a moment to read the following information to help you stay in control.

Age Verification

You must be at least 18 years old to gamble in Great Britain. Some regions may have a higher legal age. Lizaro Casino carries out age verification checks to prevent underage access. If you share a device with minors, use parental controls and keep your login details secure.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. Consider whether any of the following apply to you:

• Chasing losses by gambling more to try to win back money
• Hiding your gambling activity from family or friends
• Spending more time or money on gambling than you planned
• Borrowing money or selling possessions to gamble
• Feeling anxious, guilty, or irritable when not gambling
• Neglecting work, studies, or relationships because of gambling

If you recognise several of these signs, please seek help using the resources below.

Self-Help Tools

Lizaro Casino offers practical tools to help you manage your play:

• Deposit limits: Set a maximum amount you can deposit per day, week, or month.
• Loss limits: Cap the amount you can lose over a set period.
• Reality checks: Receive alerts showing how long you have been playing.
• Self-exclusion: Block access to your account for a chosen period, from 6 months to 5 years.
• Time-out: Take a short break from gambling for 24 hours to 6 weeks.

You can adjust these settings at any time in your account area. If you need help setting them up, contact customer support.

Support Organisations

If you feel your gambling is becoming a problem, free and confidential help is available. Contact an organisation in your country:

• United Kingdom: GamCare – www.gamcare.org.uk or call 0808 8020 133. Also consider GamStop self-exclusion at www.gamstop.co.uk.
• Australia: Gambling Help Online – www.gamblinghelponline.org.au or call 1800 858 858.
• Canada: Responsible Gambling Council – www.responsiblegambling.org.
• United States: National Council on Problem Gambling – www.ncpgambling.org or call 1-800-GAMBLER.
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de (gambling addiction information).
• Other countries: Please look for your national gambling support service. Many offer free helplines and online chat.

All services are confidential and provided by trained professionals.

Seek Help Now

If you or someone you know has a gambling problem, do not wait. Reach out to one of the organisations above today. You are not alone, and help is available 24/7 in many regions.